Receiving bookings from clients is always amazing and the ones who listen to our advice, work with us and have a great communication style are the best to work with. However all photography companies can relate to the odd clients who are highly demanding, are not effective communicators and vent their frustrations on the admin and photography team. We all have one common goal which is to provide the best service therefore for any professional photo booth photographer here are some useful tips to ensure you get to your end goal plain sailing:
Calm is a super power
Always remain calm, there is nothing worse than two frustrated parties talking to each other. Our wedding photo booth and party photo booth photographers always ensure to diffuse any frustrations to ensure that they can move forward with the conversation. We understand that organizing an event can be stressful and our photographers will be as flexible as possible but at times there are requests that can not be fulfilled such as changing a current booking completely at the last minute or demanding photos to be turned around in an hour due to their own client needing the photos. The Photo Team’s Open Photo Booths photographers are always willing to be flexible but within reason.
If they do not know you then do not take it personally
Clients have their own pressures and as photographers we are there to ensure our digital photo booth photography is captured with high quality equipment and experience. Any negative comments from clients or attendees should be heard but remember to not take it personally. Always remain compassionate and as flexible as possible.
Hear and sympathise with the client’s issues before and on the event and think of a solution that can make the situation better. All our photo booth Kent and photo booth London photographers try their best to look at fixes from every angle pre and during the event.
It is all about working together with the client and bringing the best of both companies brands to meet a common ground, taking unique and beautiful photos to infinity and beyond!
Thanks for reading!
The Open Photo Booths Team